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Frequently Asked Questions
Where can I buy insurance?
You can buy insurance online at: euroins.bg or our self service portal MyEuroins.
You can also buy insurance at any office of Euroins Insurance JSC, as well as through insurance intermediaries who have a valid contract with the company.
You can also buy insurance at any office of Euroins Insurance JSC, as well as through insurance intermediaries who have a valid contract with the company.
What should I do in case of claim? Who and how to inform?
In the event of an insurance event, inform us immediately on phone number 0700 17 241.
You can find information on the necessary actions and deadlines for filing claims under different types of insurance in the "Damages" section
You can find information on the necessary actions and deadlines for filing claims under different types of insurance in the "Damages" section
How can I pay the insurance policy premium?
You can pay an insurance premium online throug MyEuroins or on the company's website: euroins.bg
or on-site at any Agency of Euroins Insurance JSC, as well as by bank transfer to the account specified in your insurance policy.
When paying by bank transfer, it is necessary to quote the number of your insurance policy in the payment order.
or on-site at any Agency of Euroins Insurance JSC, as well as by bank transfer to the account specified in your insurance policy.
When paying by bank transfer, it is necessary to quote the number of your insurance policy in the payment order.
When does the insurance contract come into force?
The insurance contract comes into force from the date written in the policy for commencement, in case the insurance premium or first installment has been paid upon agreed deferred payment.
In the case of motor CASCO insurance, the policy comes into effect after an inspection of the vehicle and installation of a GPS in cases where it is necessary.
In the case of motor CASCO insurance, the policy comes into effect after an inspection of the vehicle and installation of a GPS in cases where it is necessary.
When can I file a claim?
The terms and conditions according to the insurance event are specified in the General Terms and Conditions of the insurance policy.
For example: In the case of "Fire", "Theft", as well as in case of damage abroad under "Motor Vehicle Casco" insurance, it is necessary to notify us immediately, as well as the competent authorities.
You can see more information in the "Damage" section
For example: In the case of "Fire", "Theft", as well as in case of damage abroad under "Motor Vehicle Casco" insurance, it is necessary to notify us immediately, as well as the competent authorities.
You can see more information in the "Damage" section
In what period will my insurance compensation be paid?
The deadline for payment of compensation is 15 working days after providing all the documents necessary to establish the circumstances surrounding the occurrence of the damage.
Where can I file a claim?
In each Claims Center of Euroins Insurance JSC